Customer Service

So you want us to ship outside the USA, eh?

We’re so excited to share Boll & Branch with our continental neighbors! Unfortunately at this time, we will only ship internationally to Canada—stay tuned for other countries as we continue to expand our reach.

Shipping, Duties and Taxes

There will be a flat-rate shipping fee of $50 at the time of purchase, and all items are not eligible for returns. Your package will ship via UPS Worldwide with two-day shipping, pending customs clearance. Upon delivery, you will be charged an additional amount for duty per product and tax by province. The initial amount listed at checkout will not include the additional taxes and fees. Please see below for estimated duty fees and taxes reference:

Product Type Approximate Duty Amount
Bath Sheet $10.00
Bath Towel $9.00
Beach Towel $10.00
Crib Sheet $7.00
Duvet Cover $41.00
Fitted Sheet $20.00
Throw $22.00
Hand Towel $5.00
Pillowcase Set $9.00
Sham $9.00
Sheet Set $45.00
Washcloth $3.00
Province Total Tax Rate
Alberta 5%
British Columbia 12%
Manitoba 13%
Northwest Territories 5%
Nunavut 5%
Quebec 15%
Saskatchewan 10%
Yukon 5%
Ontario 13%
New Brunswick 15%
Newfoundland and Labrador 15%
Nova Scotia 15%
Prince Edward Island 15%


For more information on duty and tax requirements, contact your local customs office or tax agency.