Question 1

Do Signature Sheets really get softer with every wash?

Accepted Answer

Yes, thanks to our soft-from-the-start long-staple 100% organic cotton and our Signature 4-over-1-under weave, the ends of the cotton fibers lift ever so gently with every wash. But don’t just take our word for it: 96% of customers say Boll & Branch sheets get softer with every wash (based on a 2023 survey). See detailed reviews here.

Question 2

What is the thread count for Boll & Branch sheets?

Accepted Answer

We don’t rely on thread count to determine quality. Thread count is simply a measurement of threads per square inch of fabric. We invest in thread quality by using the finest organic materials, weaving our threads with the utmost care, and finishing our threads without harsh chemicals.

Question 3

Do Boll & Branch sheets wrinkle?

Accepted Answer

Your 100% organic sheets may wrinkle more easily than conventional “wrinkle resistant” sheets that have been treated with harsh synthetic chemicals like formaldehyde. To avoid wrinkles, shake out the fabric before drying, and remove from the dryer as soon as they’re finished.

Question 4

Neville FAQ - About Us

Accepted Answer

We don’t rely on thread count to determine quality. Thread count is simply a measurement of threads per square inch of fabric. We invest in thread quality by using the finest organic materials, weaving our threads with the utmost care, and finishing our threads without harsh chemicals.

We preserve the purity of our long-staple, 100% organic cotton by choosing not to use any harmful pesticides, GMOs or toxins like formaldehyde in the making of our products. It’s better for you and the planet.

Question 5

I need to make changes to my account.

Accepted Answer

If you need to make any changes your your account, please call 1-800-678-3234 or email help@bollandbranch.com and we will be able to assist you in making those changes or visit contact us

Question 6

How can I see my previous orders?

Accepted Answer

You can log into your account and it will show you your previous orders, or you can contact our Customer Experience team at 1-800-678-343 or email help@bollandbranch.com.

Question 7

How do I unsubscribe from emails and text messages?

Accepted Answer

For text messages, reply STOP and you'll be unsubscribed. For email, simply click "Unsubscribe" at the bottom of any Boll & Branch email, or email our Customer Experience team at help@bollandbranch.com.

Neville Signature Hemmed Sheet Set